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Dealing with a bad attitude

WARNING – If you’re hoping for inspiration, you’d do better to move along to someone else’s blog today. I’ll be back to normal tomorrow. How are those of you who are fasting doing? We’re on day three of this thing and my stomach is not happy with me. Another day or two of this and we could …
By Seth Barnes
WARNINGIf you’re hoping for inspiration, you’d do better to move along to someone else’s blog today. I’ll be back to normal tomorrow.
How are those of you who are fasting doing? We’re on day three of this thing and
my stomach is not happy with me. Another day or two of this and we
could have a full-scale uprising on our hands.  Hard to be spiritual
when you’re feeling cranky.  In fact, you can just write off a lot of
this day as far as I’m concerned. 
 
Ever have a day like that?  OK, I never vent on you guys, can I just vent for a second?
First of all, I was going to miss my jog; it was raining buckets outside. OK, just one little dashed expectation  – no big deal.
 
Before leaving for the office I noticed that my credit card company hadn’t received the online payment I’d sent from my bank on December 19.  Instead, they’d charged me a finance charge.
 
So I called the credit card people.  What’s annoying about talking to credit card people is that you always have to deal with a pre-recorded-voicemail-jail-labyrinth to get to someone who may actually be able to help you.  I just mash the “zero” button at each level and usually that gets me to a human quick enough (btw, here’s a great web site to get numbers that get you to actual human beings: www.gethuman.com). 
 
Finally I get to a human.  Usually I will ask these people about their lives, but this time, we cut right to the chase:  Mother’s maiden name, date of birth, last 4 digits of social security #.
 
“No, we have no record of that payment.  You need to call your bank and have them send you evidence that they sent the money. ”
 
And so the games begin.  I  call the bank. Yes, the money was sent. 
“Can you fax it?” 
“No, we are an inbound center.” 
“What? Well, do  you have that information to fax to me?” 
“No, you have to call your local bank branch.”
“So, why am I talking to you if you can’t help me?”  (actually I didn’t say that, I just thought it)
So then I’m talking to the local branch lady.
“Can you fax it?”
“Yes, we can. Do you have a fax #?”
“Can’t you just fax it to the credit card company?”
“Yes, what’s their fax #?”
“Hang on, let me call them.”
More waiting. I get a human.  She says, “I’m sorry, our system is down and I don’t have the fax # memorized, please call back.”
 
So, I took a break and called back in the afternoon when my nerves were more settled.  Eric at the credit card place was nice.  Nevertheless, my ordeal with him took nearly an hour.  We went on a telephonic magical mystery tour of my bank trying to track down someone who knew something about where the payment had gone. 
 
At each juncture I tried to escape.  “Please, just let me go home. You’ve already got my personal information, you know I’m me.  Eric can finish this conversation off with you.” 
“No, we can’t do that sir; you’ll just have to wait.” 
And then Eric and I would be transferred to still more waiting-on-hold music followed by another person needing to know my mother’s maiden name.  Eric and I had mini-conversations along the way about getting home in time for a run and the merits of the insurance company’s bank.
 
Finally (after 5 pm now), we get to someone who knows something and says, “You can go home now.”
 
I’d been at home for a while and Eric called, “It got applied to your daughter’s car insurance account.”
 
So, I’m settled down now.  I don’t often have bad attitudes, but today most of the day I had a rotten attitude.  And, wanting to add value to you blog readers, normally I’d moralize and come up with some silver lining.  But, that’s not going to happen.  I’m hungry.  Me and my bad self are ready for bed.  I don’t know what Jesus thinks about all this, but maybe some of you can write that blog.  Hope you do better than I did.

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